FAQ

Frequently Asked Questions

Shipping

How long does shipping take?

Standard shipping takes 7–14 business days. Expedited options are available at checkout.

Do you offer free shipping?

Yes — free standard shipping on all orders over $50 within the contiguous United States.

Do you ship internationally?

Currently we ship within the United States only. International shipping is coming soon.

Products

Are STUDEO products backed by research?

Yes. See our The Research page for the science behind our product choices.

What if my product doesn't fit?

We accept returns and exchanges within 30 days of delivery. Items must be unused and in original packaging.

Orders

Can I change or cancel my order?

Orders can be changed or cancelled within 24 hours of placement. Contact us at support@studeoergo.shop as soon as possible.

How do I track my order?

You'll receive a tracking number by email once your order ships.

Contact

How do I reach customer support?

Email us anytime at support@studeoergo.shop. We respond within 1 business day.